Why I switched from SurveyMonkey to SurveySparrow

Why we resolved to go away SurveyMonkey

The previously mentioned traces summarize our expertise with SurveyMonkey. Whilst the on the web study tool was mainly adequate for our small business requirements, it did not exceed our anticipations of an perfect platform.

To begin with, SurveyMonkey does not supply a absolutely free demo to its end users. Though a absolutely free prepare is readily available, it has its share of limitations.

In comparison to other survey resources possessing just about the exact same capabilities, SurveyMonkey is way overpriced. The device tends to overwhelm its people with its dear and cluttered characteristics.

Taking into consideration the earlier mentioned elements, we started searching for SurveyMonkey alternate options. In just a small time, we switched from SurveyMonkey to SurveySparrow, and the journey’s been good! Get into SurveySparrow Vs. SurveyMonkey, shall we?

Factors we cherished about SurveySparrrow

1. Intuitive Builder

SurveySparrow lets buyers produce clever and lovely surveys for any reason and in any language. We found these points standing out within the survey builder.

• The working experience management resource features various survey varieties, which includes typical, chat, 360-degree comments, NPS, and offline surveys.
• Their 25+ problem forms array from Heatmap, Matrix, Various, and Image Preference to Payment, Add, and much more.

• In-built visualization logics like the Skip and Display screen logic provide the ideal close-person expertise. Their most recent preference-degree logic is also a blessing.
• Functions like respond to piping, voice transcription & sentiment examination are sure to provide you with a seamless encounter (You’ll undoubtedly want to know a lot more about them much too!).
• The significant emphasize – Really customizable surveys that present people the finest selection of fonts, colours, themes, and additional.
  The platform’s comprehensive with the capacity to set expressions and variables.
• Multi-unit compatibility of surveys is truly worth the point out in this article.

2. Customizable dashboards

SurveySparrow’s exceptional and vibrant dashboards enable consumers review and correlate study info promptly, assisting businesses arrive at improved decisions with substantially ease. Some dashboards we uncovered attention-grabbing:

• Government Dashboard can help consumers visualize study facts simply. Customizable widgets inside of these dashboards help depict info in an desirable and productive way.

• Supervisor and Admin Dashboards inside their 360-degree responses device guide stakeholders in the appropriate route.
• The accessible widgets involve horizontal and vertical bar charts, stacked charts, donut charts, line charts, development charts, phrase clouds, journey charts, and much more.

3. 600+ prepared-to-use templates

With these pre-created templates, users can produce surveys for any objective in just a few clicks.

You’re cost-free to build your personal study, right from scratch as well! Hold these issues in thoughts:

• It arrives in a one particular-problem time format.
• You will adore the customization alternatives of the structure things in every template.
• Also, survey templates are offered for video clip surveys, chat, and classic varieties.

White-labeling

If you’re anyone who believes in placing out things your brand’s way, then SurveySparrow is heading to support you attain that 100 p.c! I’ll tell you how:

• SurveySparrow’s Custom domain will help you eliminate SurveySparrow from your survey URL.
• Their customized CSS will help you with the ideal survey customizations possible.
• You also get to keep model id at various amounts, which include fonts, shades, logos, and whatnot.

5. Insightful stories

A pre-requisite for any study instrument! Their offerings on the documented aspect include things like:

• You can build a number of reviews utilizing your study responses and metrics.
• The included means to established distinctive filter groups to view responses.
• Incorporate tags to responses and use filtering or prioritization or create workflows.

6. 1500+ integrations

• Innovative integrations by way of Zapier and indigenous integrations, together with Salesforce, Zendesk, MailChimp, Power BI, Microsoft Groups, HubSpot, and additional.
• These present fast and easy answers to the consumers.

7. Ease of use

Currently being a no-code system, this SurveyMonkey option is simple to use and helps with effortless study creation and evaluation. What we loved with the system:

• Neatly organized study builder, which is easy to comprehend and use.
• A clear landing site that guides end users on their sought after path.
• The potential to preview surveys prior to rolling them out.
• Support middle, which involves content on virtually all characteristics inside the platform.
• A group that addresses consumer fears.

What SurveySparrow does much better than SurveyMonkey

Permit me place it this way, SurveySparrow has the edge over SurveyMonkey when contemplating numerous things. Here I have made a record of every thing SurveySparrow does way much better than SurveyMonkey.

A 14-day no cost trial

SurveySparrow’s 14-day free demo is your very best prospect to deep dive into the system and explores all attributes, which includes the quality ones. This is substantial when when compared to SurveyMonkey’s essential free program, where you get 10 inquiries and 100 responses for totally free. SurveySparrow does not request you for any credit score card facts. There are no concealed costs by any means.

Uncomplicated on the pocket

SurveySparrow will price tag you 50% fewer than SurveyMonkey, with a variety of more characteristics and month-to-month billing strategies. You can have a search at their pricing website page (which has each individual depth, by the way) and see what I’m conversing about.

A neat instrument

In contrast to SurveyMonkey, SurveySparrow has been developed so that buyers can locate most of the tools (and problem kinds) with as ease and as tiny assistance as feasible. No clutter, straightforward navigation!

Personalize your way to mirror your intent

Be it your survey or studies, SurveySparrow is effectively open to white labeling options. In the meantime, SurveyMonkey branding seems virtually in all places, and acquiring rid of it is a challenge in spite of remaining on a quality plan.

Purchaser support, check out!

SurveySparrow gives customers round-the-clock technological aid (are living chat, email, and cellular phone) apart from their enable centre and expertise foundation. However, with SurveyMonkey, there is no phone support unless you’re on the platinum system ( $1000+ per calendar year). There’s not much satisfaction even when you consider their e-mail support. SurveySparrow, that’s why, is one of the ideal SurveyMonkey competitors readily available!

When it will come to deciding on an on the web survey instrument, opt for correctly, and you will transform out to be pleasant to your audience. When generating a change, be positive to explore all the platform’s attributes. Make it a level to explore SurveySparrow, and you are going to know why we created the change.